Discover how Germany’s leading air navigation service provider is advancing human-AI collaboration in air traffic management with the DIALOG project.

DFS Deutsche Flugsicherung GmbH (DFS) is the German air navigation service provider, ensuring the safe and punctual flow of air traffic over Germany. Operating four control centres and control towers at 15 international airports, DFS is a key player in the European air traffic management landscape.

In the DIALOG project, DFS contributes its expertise in air traffic control operations and human factors to develop AI-assisted tools that enhance collaboration between air traffic controllers (ATCOs) and AI systems, ensuring seamless integration without increasing workload or complexity.

Key Contributions of DFS in DIALOG

1️⃣ Operational Expertise in Air Traffic Control
DFS’s extensive experience in managing air traffic across Germany’s busy airspace is essential for creating AI tools that meet the real-world needs of ATCOs, ensuring safety and efficiency in daily operations.

2️⃣ Speech Recognition in Air Traffic Control
With over 10 years of experience using speech recognition for ATCO training, DFS has developed a system that assists controllers in real-time, validated through simulations (TRL4). This technology is integrated into DIALOG’s AI systems to improve decision-making support.

3️⃣ Human Factors and Task Modelling
DFS applies its deep understanding of human factors to help define use cases, task models, and response workflows. This ensures that DIALOG’s AI tools are user-centered, intuitive, and effective in real operational environments.

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